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Contact Form

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Response Times

  • Email Within 24 hours
  • Discord Within 6 hours
  • Support Tickets Within 12 hours

Frequently Asked Questions

Find answers to common questions about our services.

How do I get started with Hosting Template?

Getting started is easy! Simply create an account, choose the service you need (hosting or development), and follow the setup instructions. If you need assistance, our support team is available to help you every step of the way.

What payment methods do you accept?

We accept all major credit cards, PayPal, and cryptocurrency payments. All transactions are processed securely through our payment gateway.

How can I upgrade my hosting plan?

You can upgrade your hosting plan at any time from your client dashboard. The upgrade process is seamless and typically takes only a few minutes to complete with zero downtime.

Do you offer refunds?

We have a no-refund policy for our hosting services. However, if you experience significant technical issues that we cannot resolve, we may offer service credit or partial refunds at our discretion.

How do I contact technical support?

Technical support is available through our Discord server, email, or by submitting a ticket through your client dashboard. For the fastest response, we recommend using Discord or the ticket system.

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